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Ordering & Payment

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Can I change my delivery address once my order has shipped?

Once your order has shipped from our warehouse and you wish to change the delivery address you can do it contacting our Customer Service.

Can I get a price adjustment after I have placed my order for items that have changed in price?

ShopMelissa.com does not honor price adjustments. Being that we are a discount website, our shoes are already sold at a discounted retail price. From time to time, the prices on ShopMelissa.com will change for special promotions or sales that may be occurring or products may move to clearance prices. If an order has been placed on an item that later becomes a part of one of these promotions, sales, or becomes a clearance item, ShopMelissa.com will not honor the new price once an order has been p...

What payment methods are accepted?

The payment can be done by PayPal and credit card. We accept the following card brands: American Express, Diners, Discover, JCB, Maestro, Master Card, Visa

Will I receive a confirmation after placing an order?

After complete checkout, within 24 hours you will receive an order confirmation email including your order number. Be sure to scan your junk mail folder just in case it didn’t make it into your inbox. When your purchase has been shipped from the warehouse, you receive a second email with tracking informations.