Returns & Exchanges

Shipping charges for any returned item(s) being sent to us for return are the responsibility of the client. Please fill in the return document describing the reason for your return and put it in your return package along with the original packing slip received with the shipment.

You can’t exchange a product directly. You can return your item and make a new order with the style/colour/size desired.

All returns should be sent by a trackable method to the address below. ShopMelissa is not responsible for packages lost in transit. Please let us know why you have sent your return by filling out the form in your package. FIORAVANTI SRL , Via Slingrini s.n.c , 27050 Corana (PV) , Italy Please do not ship your return to the retail location. To make a return, simply mail the merchandise back to us with your original packing slip and merchandise return form that came with your order. Your return sh...

All items purchased are eligible for return, within 14 days from the receipt of the order. All returns should be sent by a trackable method to the address below. ShopMelissa is not responsible for packages lost in transit. Please let us know why you have sent your return by filling out the form in your package. FIORAVANTI SRL , Via Slingrini s.n.c , 27050 Corana (PV) , Italy Please do not ship your return to the retail location. EXCHANGES If you are unsatisfied with the style purchased and wis...