Our policies

Security

ShopMelissa.com EU guarantees security and identity privacy to those who purchase items in its virtual store. The Subscription information as name, address and credit card number are protected by an advanced encrypted system as they are sent and kept secretly in secure servers ShopMelissa.com. ShopMelissa.com EU has adopted in terms of security levels legally required for the protection of data, after you have installed all the technical means and measures to avoid loss, misuse, alteration, una...

Terms of use

General conditions of sale 1. subject 1.1 these terms and conditions of online sale (hereinafter "gcs") governing the contract (hereinafter the "agreement") for the sale of products (hereinafter the "product" or the "products") offered at grendene italy srl - headquartered in Largo Guido Donegani, 2, 20121, Milan, cf / partita iva 08362280961 (hereinafter "grendene italy") - through its website shopmelissa.eu (hereinafter the "site") to users of the site (hereinafter the "customer" or "customer...

Cookie Policy

WEBSITES MAINLY USE COOKIES TO: Identify users Remember users' custom preferences Help users complete tasks without having to re‑enter information when browsing from one page to another or when visiting the site later. Cookies can also be used for online behavioural target advertising and to show adverts relevant to something that the user searched for in the past. HOW ARE THEY USED? The web server supplying the webpage can store a cookie on the user's computer or mobile device. An externa...

Privacy policy

INFORMATION REGARDING THE PROCESSING OF USERS' PERSONAL DATA CARRIED OUT AS A RESULT OF BROWSING THE OWNER'S WEBSITE MADE PURSUANT TO ART. 13 OF EU REG. 679/16. Dear User, in accordance with EU Reg. 679/16, this page describes the methods for processing the personal data of users who navigate on the Owner's website accessible at the following addresses: https://shopmelissa.com This information does not concern other sites or pages or online services that can be reached via hypertext links that...